Typically a clerk cannot dismiss a ticket. You would need to go to court for that to happen. You can take your information to the clerk and see about getting in front of a judge. Have you browsed through the information in LawInfo's Free Legal Resource Center to learn more about your issue yet? See:
http://www.lawinfo.com/consumer.html. You can certainly try to speak to a lawyer to determine what legal options may be available. In the meantime, you may be able to learn more on your own. Search the "Free Legal Resources" tab, or browse the Consumer Resources. Good luck.