Wow - the agency is telling you they made 4 different typos about the same issue? Sounds a bit fishy, eh?
Well, you can certainly try to engage the assistance of an attorney. Sometimes it does help. You can use the search box on the right side of the page to locate an attorney. If you purchased with a credit card, sometimes the credit card companies will offer their assistance in resolving disputes.
You can also browse through the information in LawInfo’s Free Legal Resource Center here:
http://www.lawinfo.com/index.cfm/fus...lient.consumer, or search for your particular topic here:
http://resources.lawinfo.com/index.html.
Good luck.