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Old 04-10-2008, 10:28 AM
wilddancer
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Default HELP! travel agency contract

I booked a cruise on line with a travel agency and was issued a contract that I had to approve and submit back. In this contract I was issued an upgrade in my cabin category. I have since talked to them many times. signed 4 contacts and on all of them they still had me booked in upgrade. I have now paid in full the required amount according to my contract. When I got my tickets in the mail they were for the lower cabin. When I called this agency to ask why they said there was a typo by the agent and it shouldn't have been upgraded. I have verified contracts that they would highly penalize me for if I broke what are my rights for them not honoring the upgraded contract?
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Old 04-11-2008, 03:23 PM
moderator moderator is offline
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Wow - the agency is telling you they made 4 different typos about the same issue? Sounds a bit fishy, eh?
Well, you can certainly try to engage the assistance of an attorney. Sometimes it does help. You can use the search box on the right side of the page to locate an attorney. If you purchased with a credit card, sometimes the credit card companies will offer their assistance in resolving disputes.

You can also browse through the information in LawInfo’s Free Legal Resource Center here: http://www.lawinfo.com/index.cfm/fus...lient.consumer, or search for your particular topic here: http://resources.lawinfo.com/index.html.

Good luck.
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