He would need to be the one to do something about it. Have you browsed through the information in LawInfo's Free Legal Resource Center to learn more about your issue yet? See:
http://www.lawinfo.com/consumer.html. He should certainly try to speak to a lawyer to determine what legal options may be available. In the meantime, you may be able to learn more on your own. Search the "Free Legal Resources" tab, or browse the Consumer Resources. Good luck.